Reconfirmation is important to ensure your Social Relief Distress (SRD) application has no mistakes. To reconfirm, go to SRD website, tap on the South African ID Holders option, click on Update Application, enter your details, and review your complete application. 

Remember, you only have 90 days to reconfirm it, after which you’ll have to go through another process as per SASSA’s remarks. This guide will cover everything about SASSA reconfirmation.

What is Meant by SASSA Reconfirmation?

SASSA Reconfirmation is a process that allows applicants to verify and update their SRD application details after submission. This step makes sure your application isn’t declined due to incomplete or incorrect information.

Moreover, the Department of Social Development (DSD) confirms that any approved application that is not responded to within 90 days will be cancelled, and the grant amount will be returned to the state. Therefore, it’s important that your application includes your accurate contact details. Luckily, SASSA’s reconfirmation feature allows you to update your R350 or R370 application, helping to ensure your relief payment reaches you.

How to Apply For SASSA Reconfirmation?

All SRD applicants can apply for SASSA reconfirmation by following these steps:

  1. Go to the SRD Official Website.
  2. Scroll down to the ‘South African ID Holders’ option, and tap on ‘Click Here to Proceed’.
  3. Navigate to the top right corner, click on Menu Bar, and select the ‘Update Application’ option. 
  4. Enter your 13-digit South African ID Card Number and Registered Phone Number.
  5. Type the OTP sent to your phone number. 
  6. Review and Update any sections you need (i.e., Bank Details, Name, User Name).

If your phone number is lost before your SASSA SRD application is approved, you should immediately inform their team and request a change in contact info. We have created a complete guide to help you with Lost SRD Phone Number queries, so be sure to check it out.

Benefits of Reconfirmation:

Here are some benefits of using the SASSA reconfirm feature:

1. Increased Chances of Approval:

Firstly, reconfirmation will enhance your chances of getting approval for your SRD application. According to SASSA, it’s the applicant’s responsibility to provide authentic and complete information; failure to do so can result in a declined grant. If you are an eligible candidate, reconfirming will allow you to correct any errors before SASSA reviews your application, leading to faster approval.

2. Protects From Long Waiting Period:

Another benefit of SASSA reconfirmation is that it saves you from Long Pending Status on Your Application. Usually, your application takes 14 to 90 days to get approved. If SASSA finds that your SRD application lacks important information such as bank payment method, it’ll show a ‘Bank Details Pending’ status on your application, making you apply for correction and wait some more months. So, It saves you from all of this hassle.

3. Receives Grant Payment On Time:

Finally, It’ll help your grant reach you safely. If SASSA approves your application, they will inform you through SMS and email. However, if you have lost your contact details and have not updated them, you might not receive your grant because you won’t be able to communicate back. By reconfirming your application, you ensure that your relief is sent to you on time.

What If You Miss the Reconfirmation Deadline?

Once you apply for an SRD R350 or R370 grant, a ‘Pending Status’ will be displayed on the application status. The applicants have a maximum of 90 days to reconfirm their application. Between this timeframe, SASSA will auto update the status with either Bank Details Pending, Approved, or Declined. 

When the deadline is missed, you can reconfirm your information only if you get a ‘Bank Detail Pending’ Status. If the application is approved, that will be great; otherwise, you’ll need to take further steps to resolve problems from your SRD application. 

How to Remove Issues From Your SRD Application?

After the reconfirmation period ends and your application status shows some issues, you can take steps to resolve them. Here are the details for each issue:

1. Bank Details Pending

The first problem you might see in your application is the ‘Bank Details Pending’ status. Since you did not reconfirm this issue before, you’ll need to make updates now. However, it’ll push you behind in a long queue as you’ll need to wait for almost another 90 days to get a status response on your R350 or R370 application from SASSA. 

To change your bank information, go to the ‘SRD Official Website’, select the ‘South African ID Holders’ option, click on the Menu bar from the top right screen, and select the ‘Update Application’ option. Here you’ll need to enter your South African ID Card Number and Registered Phone Number and then provide your bank details. 

2. Reapplication Pending

If you have reapplied for the SRD application, then you might also get this status. To rectify this, visit the ‘SRD Official Website,’ hover over the ‘South African ID Holders’ option, tap on the menu bar in the top right corner, and select ‘Grant Application.’ From there, enter your SA ID number and registered phone number to complete your reapplication.

3. Declined Status

Lastly, if you receive a declined status due to not reconfirming your SRD application, it means SASSA has rejected your application. However, you can lodge an appeal if you disagree with their decision. To address the declined status, visit the SRD website, select the ‘South African ID Holders’ option, go to the ‘Lodging an Appeal’ section, choose the ‘DSD Website,’ and fill out the details there. For a complete overview of the process, read this guide on R350 Decline Applications.

Grant Payment After SASSA Reconfirmation

When the applicants have reconfirmed their SRD applications, they must wait up to 90 days to receive SASSA’s final word. If the application is approved, then you’ll receive an SMS on your registered number to confirm your identity with their facial recognition biometric process. After verification, your grant payment will be transferred to your provided bank account.

Beneficiaries can also Check SASSA Balance via their Website, USSD code, ATM, and other methods. 

Frequently Asked Questions (FAQs)

1. What is SASSA Application ID?

The Application ID is a unique 6-digit code given to you when you submit your SRD application. It’s needed to confirm your identity if you don’t have access to your verified phone number.

2. How Do I Update My SASSA Application?

There are two ways to update your application. You can either update it via reconfirmation before getting approval or change information like your mobile number, email, payment method, and username after approval. In both cases, you’ll need to visit the SRD website and complete the process there.

3. Can I Appeal for Declined SRD Application?

Yes, you can appeal against your declined SRD R350 or R370 application within 30 to 90 days of getting the decision. If you receive multiple rejections, you’ll have to lodge a separate appeal for each month. 

4. Why There is Cancelled Written on My SASSA Status?

The Cancelled Status is displayed on the application when you have called off your grant. All applicants are required to cancel their SRD applications when they get financially well. 

5. How to Complain About Wrong Details? 

You can complain about your wrong contact details by dialing SASSA at their call center at 0800601011 or emailing them at [email protected]">