Can I Cancel My SRD Application and Apply Again? Quick Guide 2025

The Social Relief of Distress (SRD) Grant was launched by SASSA in May 2020 to support South Africans facing financial crises during the Covid-19 lockdown. Over time, the R350 grant has helped many vulnerable groups of society.

If your financial situation has improved and you are wondering, ‘Can I cancel my SRD application and apply again?' The answer is yes, you can! SASSA encourages only those individuals to receive grant funds who are really deserving and need funds to meet their expenses. 

If you can manage your routine life expenditures, you must withdraw your application to fulfil your moral responsibility and avoid penalties.

Why Should You Need to Cancel your SRD Grant Application?

The SRD Grant is a temporary financial relief provided by SASSA to South African residents in need. However, there are certain points where cancelling your SRS application becomes necessary. A few of these reasons are mentioned below:

Financial Independence

If your financial situation has improved and you are now able to meet your family’s basic needs, it’s your responsibility to cancel the SRD grant. Continuing to receive it may lead to penalties from SASSA. So, submit your SRD Cancel Application Form to prove yourself a responsible citizen.

Good Income Source

If you’ve established a successful business or secured a job with a stable monthly income, it’s advisable to withdraw your grant application. By doing so, you not only act responsibly but also give someone in genuine need the chance to receive financial assistance.

Errors in the Previous Form Filling 

Sometimes, you enter a wrong detail in the SRD grant application or some of your information on the form needs to be updated. In both cases, SASSA provides you the option to cancel your previous or incorrect form and apply again with updated details. However, make sure to carefully check all the details in the new application form to prevent further complications. 

Joined Another Aid Program

If you are a South African Social Security Agency’s beneficiary but have joined some other relief program, such as the National Student Financial Aid Scheme, you must inform SASSA to let some other deserving family get this grant. SASSA has a very limited budget that it spends on the people truly in need of financial support. So, whenever you get a good replacement for the social relief fund, you must immediately cancel your application.

How Can I Cancel my SRD Application and Apply Again?

Cancelling your SRD Grant involves a few simple steps to follow:

• Visit the official website of SASSA and log in to your account using your South African ID and phone number.

• You will get an OTP on your mobile phone that you need to enter in the provided space. 

• Navigate to the ‘Cancel My SASSA Grant’ option and click ‘yes’ to proceed with the cancellation process.

• You will receive a confirmation message on your device to confirm that your grant cancellation request has been received by SASSA.

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How to Reapply for a Cancelled SASSA SRD Application? Step-by-Step Guide

Have you cancelled your SASSA R370 but want to reapply due to certain financial needs? It is not a big deal as the South African Social Security provides an option for reapplication for SRD grant at any time. Simply follow the below-mentioned steps for a quick application submission:

Recheck Eligibility Criteria

Before submitting a reinstatement request for your cancelled SASSA grant application, it's important to read all the eligibility requirements and confirm if you can again apply for that particular grant. 

Remember, SASSA can upgrade any of its criteria with time based on the country’s inflation rate and poverty ratio so that maximum deserving people can receive funds. Therefore, checking the income threshold and all other details before submitting your request is necessary.

Visit the Official Website of SASSA 

After confirming your eligibility for the SASSA grant, initiate the application process through the official SASSA website at https://srd.sassa.gov.za/. Log in to your account by entering your South African ID Card Number and Mobile Number (as provided in the SASSA record).

Proceed a reinstatement Request

Navigate to the ‘Reinstate my Canceled Application’ option on the website and click on ‘Reinstate Online’. Enter your Identity Document Number and phone number to proceed, and then hit the ‘Send Pin’ tab. You will get the OTP code on your mobile number that you need to enter in the required field to verify your PIN. 

At this stage, you may also be asked to provide your updated details, such as your employment status or income proof, to check your eligibility for the grant. Make sure to provide true information.

Submit your Application 

After providing all the details in the application form, the last step is to submit your SASSA reapplication for R350. However, be sure to double check all the provided details before clicking the ‘reinstate my grant’ tab. Incorrect or wrong information may lead to your application rejection. 

How to Check Your SRD Reapplication Status Online?

After submitting your SRD reinstatement request, you can expect to receive a response regarding the acceptance or rejection of your application within 90 days. In the meantime, you can monitor the status of your application online. You can view the details by entering your South African ID and mobile number.

If your application status shows as ‘pending’ even after 60 days of reapplication, you must visit your nearest SASSA office and talk to the representative to resolve your issue. 

Further, if the matter remains unresolved, you have the right to file an appeal. This can help escalate your case so that the Department of Social Development (DSD) can review and process it more efficiently.

What to Do If Your Reinstatement Request is Declined?

If SASSA declines your reinstatement request for the SRD R370 or any other social grant, it's important to understand the reason behind the rejection and take the necessary steps to resolve the issue. Here’s how you can deal with a reinstatement application rejection:

Identify the Reason for Rejection

The first and most crucial step is to identify why your application is rejected. Common reasons include failing to meet the eligibility criteria, submitting incorrect information, or issues with your supporting documents.

Understand How to Resolve the Issue

After knowing the reason for your application rejection, find out how to resolve that particular problem. You can visit your nearest SASSA office and talk to the customer care representative or contact the SASSA helpline for guidance on how to fix the issue. 

Submit an Appeal if Necessary

If all your details are correct and no document is missing, yet your application is still declined, you have the right to file an appeal in the Department of Social Development (DSD). To do this, log in to your account using your ID and submit the appeal form along with all the required documents. After submission, you will be provided a reference number to be used for tracking your application status online.