SASSA Status Check with Moya App

Want real-time updates on your SASSA Social Grants, track your application status, or get help with the application process? The Moya App SASSA 350 is a completely free, all-in-one solution. 

It’s a data-free mobile application that lets users stay connected through chat and access the latest news without using any mobile data. The Moya App is specifically designed by BiNu for low-income citizens of South Africa.

Further, it offers a range of other services, including checking your SASSA SRD status, updating bank details, and submitting complaints online. You can download the app from the Google Play Store or App Store to efficiently handle your SASSA Grants without spending on mobile data.  

How to Download and Install Moya App SASSA 350? Step-by-Step Guide

Downloading the Moya App for SASSA services is completely free and easy. Just follow these simple steps:

• Go to Google Play Store (for Android) or the App Store (for iOS) and search for ‘Moya App’. Tab the ‘Install’ button to begin downloading.

• Make sure your device meets the minimum requirements, i.e., the Android version should be 6 or higher and the iOS version should be 12 or later.

• Once the installation is complete, open the App. You might be asked to grant certain permissions. Make sure to allow all necessary ones for the smooth working of the app.

• Sign up by entering your credentials, such as your phone number and South African Identity Document (ID) number. 

• You will receive an OTP on your phone. Enter it to verify your contact details and complete the registration.

• Log in to your account and set up your profile with your name and picture.

How to Check SASSA 350 Status with the Moya App?

With the Moya App, you can easily check the r350 SRD Grant status online by following the quick steps mentioned below:

• Open the Moya App on your device and Sign in to your account.

• Go to the main menu and click on the ‘Discover’ tab to find the SASSA services option.

• Click on SASSA SRD R350 Status from the menu.

• Enter your South African ID and phone number in the available space.

• Choose the month for which you need information and click the ‘Submit’ tab to view your application status.

• Your SRD status in SASSA will appear on the screen as Approved, Pending, or Declined.

  

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How to Use the Moya App to Track SASSA 350 Payment Dates?

Tracking your R350 status using the Moya App on Android or iOS has become more convenient than ever. With just a few taps, you can access information about your payment dates. Simply open the App on your mobile device and log in to your account. 

Tap on the ‘Discover’ icon and select the ‘SASSA Payment Dates’ option from the list of government services. Enter the Identity Document Number and Phone Number you used in your application. The payment dates for each month will then be displayed on your screen.

How to File a Complaint for SRD R350 Grant Rejection with Moya App?

Has your SASSA SRD R350 Grant been declined? You can file a complaint against the decision using the Moya App in a few quick steps. 

First, it’s important to understand why your application was rejected. For this purpose, check the status of your SRD Grant where the reason is mentioned. 

If SASSA has declined your application for a valid reason, it's crucial to address the issue before submitting an appeal. Failing to do so may result in further delays. Before lodging your complaint, make sure to consider the following points to avoid complications:

• Have you carefully reviewed the eligibility criteria before submitting your application for the Social Relief of Distress (SRD) Grant?

• Did you complete the application process correctly?

• Have you provided accurate and up-to-date information?

• Have you checked your grant status and noticed it ‘declined’ there?

• Do you disagree with the mentioned reason for rejection?’

If you have completed all steps carefully and don’t have any fault in application, then make sure to file the complaint within 90 days of receiving the rejection. But if your application has been declined, learn how to appeal against the decision and reapply from here. The Department of Social Development (DSD), through the Independent Tribunal for Social Assistance Appeals (ITSAA), will review your complaint and give you a response via SMS on your registered mobile number.

To file an SRD R350 appeal, follow these simple steps:

• Visit the official SASSA website or web portal at https://srd.sassa.gov.za/appeals/appeal.

• Enter your ID number and phone number used during your application.

• You will get an OTP on your registered contact number. Enter the PIN to proceed further. Make sure to update your phone number, if you've lost access to it.

• Select the specific month for which you’re filing a complaint.

• Review the reason for the rejection as stated in SRD status 

• Submit your appeal and wait for a response from ITSAA. You will expect feedback within 2-3 months after submitting your complaint.

Moya App SASSA 350: Key Features and Uses

The Moya App has become immensely popular in South Africa due to its affordability and convenience. Some of the top features and benefits of the Moya APP are mentioned below!

Free-Data Access 

Moya App lets you use its main features without requiring mobile data, making it perfect for users who want to save internet costs.

Free SASSA SRD Status Checking

With the Moya App SASSA 350, you can quickly check the status of your Social Relief of Distress Grant (SRD) online without visiting the office physically. 

Filing a Complaint is Easier with Moya App

Through the Moya mobile app, you can easily lodge a complaint with SASSA for issues like delayed application processing, payment problems, or other service errors.

Chat Without Spending on Data

Moya offers a free text message facility to users, helping them connect with each other without bearing the high cost of internet packages.

Smooth Application Procedure with Moya App SASSA 350

The Moya App helps you apply for SASSA grants by explaining each step clearly, which makes the whole process faster, easier, and error-free.

High-Quality Audio and Video Calls

Moya App has provided a zero-data platform to the South African users for their voice or video calls. Now, you can stay connected to your friends or family without worrying about the internet cost.

Change SASSA 350 Banking Details with Moya App 

The Moya App provides a secure way to change or update your banking information online. Your passwords and all other informations are end-to-end encrypted. Follow the below steps to change your banking details using the Moya App:

• Login to your SASSA account on your mobile app and navigate to SASSA Account Details. Select ‘Change Bank Details’ option from the menu and change or update the information as required.

• Provide the updated details, such as account number, full name of the account holder, bank name, 6-digits branch code, or account type.

• Submit your updated details and wait for the verification process to complete. The app usually takes around 10 days for verifying your information.

• After passing 10 days for verification, log in to your SASSA profile to check if the information is updated on the app.

Learn how to change banking details by other methods from here.