SASSA Status Check (SRD R370 Status) 2025

To check Sassa Status, You need to enter your ID card and Cell Phone number, then press the Check Status button. This way, you can see the current month's status, pay date, and the previous months' statuses as well. You can also download your status details in PDF for record keeping.

This article will give you a complete overview of how to do a quick SASSA Status Check, including all status meanings, the duration of updates, payment schedules for 2025, and the process for resolving the R370 application issues.

Table of Contents

How to Use the SASSA Status Checker Tool?

Applicants who have applied for the SRD grant can check their application status using this method:

  1. Open the SASSA Status Checker Tool.
  2. Enter your 13-digit South African ID card number and 10-digit registered Phone Number.
  3. Click on the 'Check Status' button.

After this, your application status and payment date for the current month will be displayed on the screen. The SASSA Checker Tool is highly valuable for SRD applicants, as it also provides an instant overview of the entire application status history. This means, other than the recent month, you'll also be able to track down your grant status for previous months.

Moreover, the tool gives you the option to Save Your Number, allowing you to quickly review your monthly application status without having to re-enter your details (i.e., ID card and cell phone number). Applicants can even download their SASSA Application Status, alongside the previous history, in PDF form.

SASSA Status Check for R370 Grant in 2025:

There are four other ways to check your SASSA status for the R350 (or the latest R370) grants. Here are the details of each:

Via SRD USSD Code

You can use your cellphone to get a free application status review. This is how you can do this:

  1. Dial the SASSA code on your phone *120*69277# or *120*3210#.
  2. Follow the prompts and press the button delegated to check SRD Application Status.
  3. Provide your 13-digit ID card number and cellphone number details.

Once done, the status of your SRD application will be displayed, showcasing whether it is accepted, pending, or declined for the current month.

Via SRD Phone Number

Those who don't have internet available can utilize this method for a fast status review:

  1. Call the SASSA Call Center Number 0800 60 10 11.
  2. Choose to speak with their representative.
  3. Answer security questions (i.e., ID card number and cellphone number).

Afterward, the representative will reveal your application status for the current month.

Via SRD Whatsapp

SASSA has launched its WhatsApp Channel, where they can be contacted to get grant details. You can also message them for an instant SASSA status check. To do that, follow these steps below:

  1. Save the SASSA Whatsapp line number on your phone: 082 046 8553.
  2. Send 'SRD Status Check' text to their line number.
  3. Give details about your ID card and phone number.

You'll then receive your most recent status information.

Via SRD Email

Applicants or beneficiaries can also view their R350 (R370) application status by emailing the SASSA team. Here's a quick rundown of that:

  1. Open your email platform (Gmail, Yahoo, Bing).
  2. Click on the 'Compose' button.
  3. Type your message about Status Checking with your ID card number and cellphone number details.
  4. Send the email to this address:
SASSA Reconfirm (How to Apply?) SASSA Reconfirm (How to Apply?)

Meaning of Each Status In the SRD Applications:

After the SASSA Status Check, your SRD R370 grant applications can show you seven type of statuses. This is what each status means and what you should do next:

Application Completed

This status means you've successfully completed the entire application process, including personal information, and bank details, and agree to the terms and conditions. However, this doesn't account for an approved status.

Bank Details Pending

A 'Bank Details Pending' status means you did not attach your bank account details while applying for the SRD R370 grant. This status tells that your application is incomplete and will not be approved until you provide your bank details.

Reapplication Pending

The 'Reapplication Pending' status means you've not submitted your application or reapplication as required by SASSA for the R350 (R370) grants.

Period (i.e., April) Pending

A 'Pending' status shows your application is under review for the specified period. According to SASSA's policy, all applications are verified each month to know beneficiaries' financial situation. The agency may be confirming your records, which has resulted in the pending status.

Period (i.e., April) Approved

An 'Approved' status means your grant has been accepted for the respective period. As SASSA reviews your application each month, this status is not permanent.

Period (i.e., April) Declined

A 'Declined' status means your application for the stated period has been rejected. SASSA confirms your identity against your bank account records and other databases to make this decision.

Cancelled

The 'Cancelled' status refers to your application's call-off status. If you've ever cancelled your application due to improved economic conditions, this status will show up on your application.

Duration for SASSA Status Update

Generally, SASSA reveals its decision about your application approval or rejection before the 15th of the next month. However, if your application status shows 'Pending', you can expect an update within a maximum of 90 days.

For a change in the 'Application Completed' status, you'll need to wait for the agency to confirm your records, whereas the 'Cancelled' status will only be updated after you apply for reinstatement.

How to Find Out if Your SASSA R370 Application is Approved or Not?

To know about your application approval status, go to the SASSA Status Checker Tool, enter your 14-digit ID number and your 10-digit cell phone number, and click on the 'Check Status' option. This is the most easy way to find out whether your application has been approved.

SASSA Payment Schedule for 2025

The SASSA grant payments for all months of 2025 are expected to be processed on the following dates:

GRANT MONTHOLDER PERSONS GRANTDISABILITY GRANTCHILDREN’S GRANT
July 202403 July 202404 July 202405 July 2024
August 20245 Aug 20246 Aug 20247 Aug 2024
September 20242 Sep 20243 Sep 20244 Sep 2024
October 20242 October 20243 October 20244 October 2024
November 20244 November 20245 November 20246 November 2024
December 20244 December 20245 December 20246 December 2024
January 20256 January 20257 January 20258 January 2025
February 20254 February 20255 February 20256 February 2025
March 20253 March 20254 March 20255 March 2025
April 20252 April 20253 April 20254 April 2025
May 20253 May 20256 May 20257 May 2025
June 20252 June 20255 June 20256 June 2025
July 20252 July 20253 July 20254 July 2025
August 20255 August 20256 August 20257 August 2025
September 20252 September 20253 September 20254 September 2025
October 20252 October 20253 October 20256 October 2025

Once the pay date arrives, make sure to view the exact date assigned to you for the payment release through SASSA Checker Tool.

How Do I Receive Cash For R370 Grant?

After the SASSA Status Check, if your application is approved, the funds will be reflected in the applicant's bank account within 2-3 days of their specified date. To withdraw your grant amount, you'll need to use your chosen method during the SRD application.

Via Bank Account

  1. Go to your Bank ATM.
  2. Insert the Debit Card into the machine and enter the Pin Code.
  3. Select your amount and tap on 'Withdraw payment'.

Via SASSA Smart Card

If you've the SASSA Smart Card, you can withdraw payments from ATM, Shoprite, Checkers, Pick n Pay, and Boxer stores.

Via Cash Send Service

Applicants who have selected Cash Send option will have to take their registered phone number and ID number to the following locations to receive funds: Shoprite, Checkers, Pick n Pay, Boxer stores, Usave, and some OK Foods Supermarkets.

How to Change SASSA Banking Details? How to Change SASSA Banking Details?

Complete Process of Checking SRD Balance:

There are various ways to review your SRD balance for R370 applications. Here's the quickest one:

  1. Dial *120*69277# on your phone.
  2. Choose the option to 'Check Balance'.
  3. Enter your 13-digit South African ID Card Number and registered Phone Number.

After this, your total balance will be shown on the phone screen. Moreover, you can check your balance through ATM, Bank App, WhatsApp, and SASSA Office.

What Should I Do If My Application Is Declined?

If your SRD Application has a Declined Status, you can apply for reconsideration by submitting an appeal within 30-90 days. Here's the complete appeal procedure:

SASSA Appeal Process:

  1. Open the DSD Appeal Website.
  2. Tap the 'Click Here to Lodge an Appeal or Check Status' option. 
  3. Enter your ID card number and Phone Number. 
  4. Type the OTP sent to your phone number. 
  5. Pick the Month of Appeal (i.e., October).
  6. Give the Reason of Appeal, and attach documents (i.e., bank records, pay slip).
  7. Click on 'Submit' to complete the appeal process.

Why Is There a Long Pending Status on My SRD Application?

SASSA verifies your application against many databases, and since it receives hundreds of applications daily, this may be the reason your application has a Long Pending Status. Your records are checked against the following departments:

  1. Department of Home Affairs (DHA) 
  2. South African Revenue Services (SARS)
  3. Unemployment Insurance Fund (UIF) 
  4. National Student Financial Aid Scheme (NSFAS)
  5. Department of Social Development (DSD)
  6. National Credit Regulator (NCR)
  7. Fraud Risk Scoring System

How to Change Bank Details Pending Status?

If your R370 application is showing 'Bank Details Pending' status after you did the SASSA Status Check, then you'll need to submit the following information to SASSA on their hotline, WhatsApp number, or by visiting their office:

  1. Bank Name
  2. Account Number
  3. Branch Name
  4. Account Type

If you don't have a personal bank account, you can choose the Cash Send option as your payment method. After you provide your bank account details, your account status will be updated within a few days. You can withdraw your amount once your application is approved, which takes about 90 days after updating your bank details. However, it can also be declined.

FAQs

1. Did SASSA Increase the R350 Grant in 2025?

Yes, the popular SASSA R350 grant has been increased to R370, as stated in the Gazette notice from the Department of Social Development (DSD). The SRD R350 grant is no longer applicable from April 2024. From now on, all old and new applicants will receive R370 from SASSA as their grant payment.

2. Do I Have to Pay a Fee for SASSA Status Check?

No, you don't have to pay any charges or fees to check your SASSA status. The Call Center number is also toll free, meaning no credits will be deducted.

3. Why Did I Not Receive Grant Payment After SRD Application Was Approved?

If your application is approved but shows 'no payment dates,' it means your mobile phone verification has failed, and you will need to provide your bank account details. This often occurs when you've selected the Cash Send option as your withdrawal method. Otherwise, it may be due to administrative errors or processing delays.

4. Can I Apply for Reinstatement If My Application Status is Cancelled?

Yes, you can apply for reinstatement if your application has been cancelled. To do this, head to the SRD website > South African ID Holders > Reinstate My Application > enter your ID card number and registered phone number, and complete the process.

5. Will SRD Lost Phone Number Result in Declined Status?

Yes, it's possible to get your application rejected when your SRD phone number is lost. This is because SASSA gives application feedback via SMS, and failing to respond within 90 days can suspend your grant.

6. Do I Have To Complete the Biometric Process for Approval?

Yes, all new applicants, as of 2024, will have to undergo a facial recognition biometric procedure to verify their identity for receiving grants. It's to ensure that you're the authentic recipient.